Integration of Certified Management Systems and Information Technology for Enhanced Risk Management: Evidence from Morocco's Agri-food Sector

Abstract

This study investigates the relationship between certified management systems (CMS), information system technologies (IST), and risk management effectiveness in Morocco's agri-food sector. Despite the sector's economic importance, representing 25% of Morocco's industrial GDP, agri-food companies face multifaceted risks including supply chain disruptions, climate change impacts, and regulatory challenges. Through a quantitative survey of 31 Moroccan agri-food companies of varying sizes and market orientations, we examined how CMS and IST integration affects risk management capabilities. Results reveal that certified companies (68% of respondents) report significant positive impacts on management efficiency (57% reporting 100% positive impact), customer satisfaction (33% reporting complete satisfaction), and operational effectiveness. Companies with higher information system integration demonstrate superior risk identification and mitigation capabilities, with those managing 70-100% of their risks through IT systems showing greater preparedness for disruptions. Statistical analysis indicates a significant correlation (p<0.05) between certification scope, IT integration level, and risk management effectiveness. These findings contribute to understanding how integrated management approaches can enhance resilience in emerging market agri-food operations, with implications for policy development and industry practice in agricultural value chains.