MODERATING EFFECT OF TOP MANAGEMENT COMMITMENT ON HUMAN RESOURCE INFORMATION SYSTEM AND ORGANIZATIONAL PERFORMANCE IN COMMERCIAL STATE CORPORATIONS IN KENYA

Abstract

Purpose: The study sought to determine the influence of ICT capability on organizational performance in commercial state corporations in Kenya Methodology: This study adopted a census method, and used both qualitative and quantitative methods of data collection. The target population of the study was chief executive officers (policy makers), directors of human resources and deputy directors of human resources of both pure and strategic commercial state corporations in Kenya. A total of 165 questionnaires were administered to chief executive officers (policy makers), directors of human resources and deputy directors of human resources in both pure and strategic commercial state corporations in Kenya. Fifty five interviews were carried out and forty eight of the respondents were interviewed.   Result: The study found that ICT capability has a positive and significant effect on organizational performance of commercial state cooperation A unique contribution to theory, practice, and policy: The study recommended that organizations should place more emphasis on human centered information management in order to improve the ways in which people use and share information. The study also recommended that there should be IT education services that provide training in system use to employees and offer managers training in how to plan for and manage IT investments and IT research and development services that provide the firm with research on potential future IT projects and investments that could help the firm differentiate itself in the market place.