The Satisfaction Factors On Online Food Delivery Service: A Case Study: Residents of Klang Valley, Malaysia

Abstract

The trends of process safety incident have been put in the statistical research and development in order to prevent and mitigate the phenomenon. One of the incident are known as dust explosion that represent a constant hazard to industries including any manufacturing using and handling of combustible dust materials. Lack of sharing and know how on best practices in managing the workplace to avoid this phenomenon happening throughout the industries. The severity and the consequences of not practicing it before it happen were not been fore seen by the process team until it too late. This present paper discusses the best practices in managing the hazards from the catastrophes to be happening again. In addition, the mitigation response was also be explored thoroughly by database of best practices. Introduction An increasing number of accident related to dust explosion have been recorded and been discussed since 1785 worldwide, it come to the new cases leading to a significant problem of injuries, fatalities, destruction of equipment and property loss. This event may still occur in various industries handling particulate organic and inorganic powders and dust. Those industries include grain and food, metal and metal finish products, power generation, textile manufacturing, coal mining and also chemical manufacturing. Literature Review The incident normally happened in the unit operations such as grinders, silo, mills, dust collectors, bucket elevators, conveyors, and other modes of transportation. Abbasi and Abbasi do found that the record of dust explosion incidents shows that on average, one dust explosion could happen in each industrialized country every day (Abbasi & Abbasi, 2007). Unfortunately, there is still lack of publications whether in printed or soft copies present in developing countries that provides details information available on dust explosions. Bo and his co-worker in 2015 have collected across two hundred of dust explosions cases in Chine alone from 1949 until 2007 (Bo et al., 2015). But in Malaysia, event the trend is