Role of digital marketing tactics in enhancing financial performance in e-commerce enterprises

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Abstract

In recent years, the exponential growth of e-commerce has revolutionized how businesses operate and interact with consumers. This surge in online shopping has been accompanied by a parallel rise in digital marketing strategies employed by e-commerce companies to attract, engage, and retain customers. Digital marketing encompasses various techniques, including search engine optimization (SEO), social media marketing, content marketing, email marketing, and pay-per-click advertising. The effectiveness of these strategies in enhancing a company's financial performance has become a subject of significant interest and scrutiny. Companies can boost their bottom line and achieve greater profitability by reducing customer acquisition costs, increasing customer lifetime value, and improving overall marketing efficiency. Ecommerce businesses could better reach their target audience on these channels by increasing their brand visibility and reach and driving traffic to their websites.

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Lakshmi, S. R., & Manasa, N. (2025). Role of digital marketing tactics in enhancing financial performance in e-commerce enterprises. In Artificial Intelligence in Peace, Justice, and Strong Institutions (pp. 257–282). IGI Global. https://doi.org/10.4018/979-8-3693-9395-6.ch012

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