A Research on the Relationship between Top Managers’ Intelligence and Their Ideas about Business Process Reengineering: Consideration of Emotionality and Spirituality

Abstract

See, stats, and : https : / / www . researchgate . net/ publication/ 282150218 A Managers ' Intelligence Business : Consideration of ARTICLE Impact : 0 . 65 : 10 . 5539 / ibr . v8n10p66 READS 100 2 , INCLUDING : Evren T . C . Arel 31 SEE All - text , letting . Available : Evren Retrieved : 14 Abstract With its dramatic boosts to effectiveness and efficiency , Business Process Reengineering (BPR) is a crucial tool for business success , thus countless businesses in various industries are inspired to get its benefits . Though these benefits are heavily related to technical matters such as cost , speed and quality ; there is also a human side associated with BPR . This study is interested in an odd dimension of this human side : top managers ' emotional and spiritual intelligence . More precisely , top managers ' emotional and spiritual intelligences are believed to be related with their ideas about the targets and critical success factors of BPR . This study not only scrutinizes this belief , but also fills in a great gap as the literature does not offer a similar research . The operationalization stage of the study includes data from top managers of businesses in İkitelli Organized Industrial Zone (OIZ) and the findings clearly point out that top managers ' spiritual intelligence is strongly and positively related with their ideas about BPR whereas there is no connection between their emotional capabilities and their mentioned ideas .