Information Systems as an Enabler for Creating Networks for Modernization, Transparency and Accountability of the Social Economy Sector

Abstract

The current digital transformation may impact on the economic and social aspects of entities of the social economy and on the practices of accountability. The accountability is, in some cases, a mandatory requirement for those entities and an element of recognized merit for the good management. This paper aims to present a component developed in a more comprehensive project, in the context of Private Institutions for Social Solidarity (IPSS) in Portugal. This component, using technologies and information systems and a SaaS Multi-tenant approach, consists of a database and a web platform which collect, process, store and disseminate data and indicators (substantiated and supported by a conceptual framework) capable to assess the financial, social and economic impact of the IPSS in Portugal. Therefore, this work helps these entities to be more accountable and to comply with legal requirements. The innovation and relevance of this project is related to its capability of enabling transparency and accountability and promoting entities’ performance. Based on the Design Science methodology, this paper conceptually presents the digital platform that supports the project.