Personnel Performance Appraisal Dimensions For Indian Construction Organizations

Abstract

Personnel Performance Appraisal (PPA) is a Human Resource Management (HRM) tool which helps to improve individual performance and there by enhance organization and industry performance at large. However, Personnel performance appraisal practice in construction organizations is poor. This is associated with lack of clear performance measurement dimensions. The purpose of this paper is to identify personnel performance appraisal dimensions for Indian construction organizations. In this study mixed method approach is adopted, different performance appraisal dimensions were identified through literature review and a questionnaire was developed. Also, semi structured interviews with professionals from construction organization was conducted. The survey has identified 7 Key performance dimensions. Additional performance dimensions applied in construction organizations were identified through the interviews and were categorized in to quantitative and qualitative dimensions. The interview findings show that the quantitative measures are given more attention than qualitative measures in the organizations. Effective performance appraisal system needs setting objective dimensions to measure performance. The qualitative and quantitative dimensions identified in this study will help construction organizations to improve their personnel performance appraisal system in particular and the HRM practice in general