An Internet Hospital Plus Home Nursing Model for Chronic Disease Patients: Mixed-Methods Study in Tianjin, China

Abstract

Background: Internet hospitals and “Internet + nursing services” represent emerging medical and nursing models in China. These platforms integrate online systems with offline care to extend services beyond traditional hospital settings. With the rapid expansion of internet hospitals, a new model—internet hospital plus home nursing—has developed. However, research on its implementation and effectiveness remains limited. Objective: This study evaluates the implementation of the internet hospital plus home nursing model by analyzing workload, patient satisfaction, and nurses’ perceptions, aiming to provide a strategic reference for its further development. Methods: Data from 2459 patients who used internet hospital plus home nursing services were collected from a hospital database. The frequency of applications and service timeliness were analyzed using χ2 tests. Patient diagnoses, service types, and geographic distribution were summarized using frequency tables and visualization techniques. A simulation approach, along with the Mann-Whitney U test, was used to compare the costs of transferring patients to hospitals versus providing home nursing. Multiple linear regression identified factors associated with cost differences. Patient satisfaction across different stages was compared using a U test, and nurses’ attitudes were assessed via a questionnaire. Results: The majority of patients were aged 60 years and older (2120/2459, 86.2%). A significant difference in application frequency was observed across age groups (χ24=29.86; P