Experimenting with public sector innovation: Revisiting Gow for the digital era

Abstract

In 1988, James Iain Gow surveyed public servants across Canada on how they access and utilize research from various sources and how that is linked to policy innovation. He documented this research in his book Learning from Others (1994). Thirty years later, we replicate selected parts of the original survey conducted by Gow, but also add an experimental dimension that tests how subjects respond to public service innovations from around the world. We randomly alter key features of those innovations to examine if public servants reveal patterns in the way they process these innovations and make judgements about their suitability or promise.