A BLOCKCHAIN-BASED APPROACH FOR MANAGING CONSTRUCTION CLAIMS

Abstract

Construction claims can result in significant cost overruns and delays. Various management systems have been studied to overcome issues that may arise from claims. However, many challenges in the claim management process remain, including lack of collaboration and trust among parties, ambiguity in roles and procedures, and the unavailability of accurate, trustworthy, and traceable information records. To overcome these issues, a blockchain-based claim management using Hyperledger Fabric is proposed to improve the quality and reliability of records and enhance the availability of relevant information for effective claim management.