Antecedentes del Éxito de los sistemas de planificación de recursos empresariales en las grandes empresas chilenas: Un modelo factorial exploratorio

Abstract

The aim of this study is to determine a factorial structure of the antecedents of successful of Enterprise Resource Planning (ERP) systems. Data were collected from large Chilean companies. The results indicate that the antecedents of success can be reduced to three dimensions: organization, project, and people, all that accounts for 74.4% of the variance extracted and have high levels of reliability. Additionally, an analysis of mean difference indicates that there are statistically significant differences for the project dimension associated with the years of system operation. Moreover, most of the participants in the study indicate that all factors are important for the success of the ERP, highlighting those associated with the organization dimension. Among them are: having effective communication, training in the use of the system, staff participation, and that implementation is consistent with business strategies.