Unveiling the Power of Social Media: How Marketing Communication Shapes Consumer Behaviour

Abstract

This study investigates the significant impacts of Erigo Apparel customers on brand image and communication channels. The main objective of this study is to analyse how these variables impact consumers' decision-making regarding purchases in the specific Bandung context. Brand image refers to consumers' perceptions, associations, and impressions of the Erigo Apparel Company. A brand's reputation can affect consumers' perceptions of product dependability, emotional attachment to the brand, and brand perception quality. Erigo Apparel employs a range of media communication strategies, including advertising, promotion, and maintaining a brand presence across media platforms. A brand's and its products increased consumer awareness can have an impact on consumers' purchasing decisions. Through data analysis, it was found that Bandung consumers of Erigo Apparel are significantly influenced by brand perception and media communication when making purchases. This suggests that consumers' decisions to buy Erigo Apparel products in Bandung are significantly influenced by a strong brand image and effective media communication. It's important to keep in mind that because this study only examined the Bandung market, its findings might not be applicable in other locations or circumstances. To examine the effects of media communication and brand image on consumer purchasing decisions in various contexts, further research can be conducted in various locations. By examining additional factors that might influence the decision-making process, it is possible to gain a deeper understanding of consumer behaviour in the context of Erigo Apparel in Bandung.