Effects of tour guides’ self-efficacy levels and autonomy perceptions on their job crafting behaviours

Abstract

The main purpose of the study is to determine the effects of tour guides’ self-efficacy levels and their autonomy perception levels on their job crafting behaviours. It is also aimed to determine their job crafting, self-efficacy, and autonomy perception levels. Besides, comparing guides’ job crafting behaviours in terms of their personal properties and demographic characteristics is also conducted within the framework of the study. Data were collected from 203 tour guides via survey method. Multiple linear regression analysis results showed that self-efficacy and autonomy perceptions of tour guides had an effect on their job crafting behaviours. Besides, job crafting, self-efficacy, and autonomy levels of tour guides were high. Lastly, there were significant differences in job crafting behaviours of tour guides in terms of their ages, license types, experiences, and active days at work in a year.