Effect of the Care Programme for the Last Days of Life (CAREFuL) on satisfaction with care as perceived by family caregivers and geriatric nurses. A qualitative implementation study

Abstract

Aim: To gain insight into reasons for absent improved families’ satisfaction with care to make adaptations to the CAREFuL Programme. Findings: Although participants reported overall positive experiences, possible reasons were found for the absence of improved caregiver outcomes. Nurses should take more initiative in interactions with caregivers and a rationale for specific actions (e.g. cessation of nutrition) is always needed to avoid misunderstandings. Message: By conducting in-depth semi-structured interviews after the first phase of implementation, we were able to find possibilities for improvement to optimize the CAREFuL Programme.