Macroergonomics Conceptual Assessment of a Local SME in Banda Aceh using Causal Loop Diagram (CLD) and System Archetype: A Case Study in Banda Aceh

Abstract

Macroergonomics is a sociotechnical approach that sees the relationship between one element and another in optimizing a work system. MP is one of Small Medium Enterprse (SME) that produces perfume in Banda Aceh, it often experiences work system problems such as uncomfortable physical environment, a small workstation, tentative work schedule and a work demand, broken machine and lack of skilled human. In order to reduce the problems found in this SME, macroergonomics approach is implemented to improve the work system by selecting important elements based on macroergonomics factor and elements. The result consists of 15 elements are the most influential element and analyzed to find the relationship of one variable to another by using system thinking or the Causal Loop Diagram (CLD). The result are success to the successful and fix that fail system archetype were obtained from the final CLD and interview. The result shows that, SME must spent macroergonomics investment by giving a training to the employees therefore they can understand and capable in manufacturing technology and tools, and decrease the number of evaluation, from twice a day becomes once a day and once a week for meeting.