Developing a novel grey integrated multi-criteria approach for enhancing the supplier selection procedure: A real-world case of textile company

Abstract

Supplier selection is one of the most essential activities in purchase management and plays a crucial role in the production phase. Supplier selection as a vital step of supply chain management is a multi-criteria decision-making issue. For any organization, the process of selecting the best supplier holds variable multilayered complications involving quantitative and qualitative criteria. This paper tackles the supplier selection problem in a Turkish Textile Company. The present study carries out a novel grey integrated multi-criteria approach for enhancing the supplier procedure within Textile Company with the help of the grey analytical hierarchy process G-AHP model for weighting the set of criteria, and the grey weighted aggregated sum product assessment WASPAS-G model for prioritizing the suppliers. The study starts with reviewing the previous works of multi-criteria decision-making MCDM methods and the list of existing criteria evaluation in supplier selection. Then, the range of criteria is selected based on the company requirements and the experts’ interview. In the case study, the consistency rate of the models is tested in order to verify the quality of experts’ judgments. The final results affirm that Grey integrated approach could be efficient and far more precise than the existing models for overcoming the supplier selection and evaluation obstacles in the supply chain management.