Influence of Quality of Work-Life on Organizational Citizenship Behaviour: A Case Study of Selected Ministries in State Secretariat, Abere, Osogbo, Osun State, Nigeria

Abstract

The study investigated the influence of quality of work-life on organizational citizenship behaviour (OCB) among civil-servants in selected ministries in State Secretariat, Osogbo, Osun State. A total of 200 civil-servants took part in the study as respondents. Questionnaire was used for data collection in the study. Collected data were analyzed using both Descriptive and Inferential statistics. The findings revealed that quality of work-life have significant influence on organizational citizenship behavior among civil servants, Quality of work-life significantly influenced courtesy among civil servants, Quality of work-life significantly influenced civic virtue among civil servants, Quality of work life significantly influenced conscientiousness among civil servants, Quality of work life significantly influenced sportsmanship  among civil servants. Gowever, Quality of work life did not significantly influence altruism among civil. It is therefore concluded that quality of work-life significantly influenced organizational citizenship behavior among civil-servants. It was recommended that ministries should give priority to quality of work-life which willenhance altruism, conscientiousness, civic virtue, sportsmanship and courtesy that will encourage the employees to perform better and show willingness to achieve the organizational goals.