Reduction in X-ray Retake Rate Using the Token Economy Method

Abstract

Excessive retakes of X-ray images increase labor and material costs, as well as result in excess radiation exposure for patients and a long waiting time. In this study, we evaluated the effectiveness of the token economy method as a management method for reducing X-ray retake rate among radiology technicians. The results showed a 2.5% reduction in retake rate, indicating the effectiveness of our method. In addition, we suggest that the token-economy-based approach can be applied to other hospital management problems.