Approaches to the Study of Information Utilization in Public Agencies: Problems and Pitfalls

Abstract

Unfortunately, although increasing in quantity, research concerning the use of analytically-based information (ABI) in public sector organizations has not greatly enriched our knowledge of the use of ABI. In this article, we consider some prominent methodological problems involved in such studies that we believe have greatly inhibited progress in developing powerful knowledge concerning the use of ABI. In addition, some suggestions for avoiding these methodological problems or reducing their effects are offered.