Development of construction dispute resolution process through arbitration (Indonesian National Board of Arbitration (BANI)

Abstract

The construction industry has various levels of complexity and competitiveness that may lead to conflicts among different principle and perspective. In case these conflicts are not managed properly, soon it will become disputes. One of the institutions in the field of arbitration for settlement of construction disputes in Indonesia is the Indonesian National Board of Arbitration (BANI). This study shows the construction project arbitration process and its risk factors in the Indonesian National Board of Arbitration (BANI). The study was conducted with structured interviews and surveys for data collection, followed by statistical and qualitative risk analysis. Current construction dispute resolution processes applied in the Indonesian National Board of Arbitration (BANI) is then evaluated by reviewing its processes followed by suggestion for a faster procedure of dispute resolution through the arbitration. This research will develop the dispute resolution process using arbitrage method in order to optimize the necessary time for dispute resolution.