Artificial intelligence in education: a systematic review

Abstract

Numerous authors have written about the potential and threats that AI and tools like ChatGPT pose for education. This systematic review will address the following research question: What are the benefits and challenges of implementing artificial intelligence in the classroom? A search was conducted in the SCOPUS database on December 29 of 2023 and, after applying various filters and based on selection criteria, both developed in the study, 15 articles were selected. Subsequently, a table was created with data extracted from the articles based on the research question. Benefits: "Personalized Learning" (80%), "Instant and Personalized Feedback" (60%), "Efficiency" (53%), "Improvement of Academic Performance" (47%), "Equitable Access" (40%). Challenges: "Ethics and Privacy" (67%), "Teacher Training" (60%), "Bias and Disinformation" (53%), "Digital Divide" (47%), "Overdependence" (40%). What is clear is that while ChatGPT may contain factual inaccuracies and biases, it can enhance student learning. Consequently, academics should adapt teaching and assessment practices to embrace the new reality of living, working, and studying in a world where AI is freely available.