Uncertainty Management in Software Projects

Abstract

Project management has become a core business process for many companies both at strategic and operational level. However, there is no doubt that many projects fail, IT projects are notoriously disaster-prone, not necessarily because of technological failure but often due to their uncertainties. In this article it is shown an investigation aiming to build a guide to manage the uncertainties in project management. An action research has been made with the objective to evaluate the uncertainties in a software development innovative project. This action research aimed to verify which applied practices could be formally devel-oped, guide efforts to uncertainty reduction and to guarantee the success of the project.