Developing Technology Acceptance Models for Decision Making in Urban Management

Abstract

Technology adoption concept refers to a complicated process covering people, technology and the implementation context. In this paper, we (1) review some of the most reliable technology acceptance models such as Technology Acceptance Model (TAM) and its recent versionsTAM2 and 3; (2) review their constructs, and finally (3) discuss differences of those models. The review shows that TAM still needs further development to be applied to transportation and urban planning disciplines. The models are thoroughly discussed how they can be extended in a way to cover transportation, urban planning and infrastructure management disciplines. TAM is extended by additional variables to produce TAM3 as a comprehensive model in information systems, but there is not any evidence showing that the model can be a reliable predictive model for other disciplines.