Enhancing Humanitarian Operations Performance Through Logistics Preparedness: A Conceptual Review in Humanitarian Organizations

Abstract

This conceptual paper delves into the realm of humanitarian operations by examining the preparedness and response of humanitarian organizations in logistics during disasters. Drawing upon the principles of resource-based theory and stakeholder theory, the study employs a questionnaire as the primary data collection tool. The targeted sample comprises individuals directly involved in disasters, including government agencies such as the Malaysia Civil Defence Force (APM) and non-governmental organizations (NGOs) registered with the National Disaster Management Agency (NADMA) in Malaysia. To evaluate the proposed formative-reflective model, path modeling and bootstrapping techniques are employed using Smart PLS version 3.0. The core objective of this conceptual paper is to provide insights and a theoretical foundation for understanding the relationship between logistics preparedness and the performance of humanitarian operations, as perceived by humanitarian organizations operating in Malaysia.