Impact and Sustainability of Digital Transformation in Pelni Logistics

Abstract

The purpose of this study is to examine benefits of digital application in logistics process and sustainable impact on implementation of digitalization in Pelni Logistics compared to manual system. Digitalization is an important device to create a reliable and sustainable transportation system and supply of goods. At present many companies are performing digitalization. The transformation concept of digitalization focus on production/service process. This study used a qualitative descriptive method. Data collection techniques were conducted by interviewing 4 informants. The study shows that the concept of digitalization can increase production/service, operational process can be well integrated, real-time information can provide more efficiency that will contribute to company profits and can create more varied products/services.