Communication Technology Use for Work at Home during Off-job Time and Work–Family Conflict: The Roles of Family Support and Psychological Detachment

Abstract

This article studies the influence of communication technology use for work at home during off-job time on work-family conflict based on work-family border theory, and highlights the roles of psychological detachment and family support. Based on 423 samples, we use regression analysis to test hypotheses. The results show that communication technology use for work at home during off-job time is positively related to employee’s work-family conflict, including time-based conflict and strain-based conflict. Besides, family support moderates the impact of communication technology use for work at home on employee’s work-family conflict. Furthermore, psychological detachment mediates the moderating effect of family support on the relationship between communication technology use for work at home and employee’s work-family conflict. Theoretical and practical implications, limitations, and future studies are discussed.