Small data as a conversation starter for learning analytics: Exam results dashboard for first-year students in higher education

Abstract

Purpose: The purpose of this paper is to draw attention to the potential of “small data” to complement research in learning analytics (LA) and to share some of the insights learned from this approach. Design/methodology/approach: This study demonstrates an approach inspired by design science research, making a dashboard available to n=1,905 students in 11 study programs (used by n=887) to learn how it is being used and to gather student feedback. Findings: Students react positively to the LA dashboard, but usage and feedback differ depending on study success. Research limitations/implications: More research is needed to explore the expectations of a high-performing student with regards to LA dashboards. Originality/value: This publication demonstrates how a small data approach to LA contributes to building a better understanding.