INOVASI PELAYANAN KELAHIRAN TERPADU DIRUMAH SAKIT UMUM DAERAH SUMBAWA

Abstract

Integrated birth services are an innovation in making administrationpopulation in health services. integrated birth services provideservices for making birth certificates, child identity cards and family cards withservice completion time is only 2 days. The research objective is to analyzeimplementation of an integrated birth service policy and analyzing supporting factorsand barriers to innovation in integrated birth services. This type of researchdescriptive with a cross sectional approach, with a research focus formingstandard operating procedures in integrated birth care innovations forissuance of birth certificates, child identity cards and changing family cards for patientswho gave birth at the general hospital in the Sumbawa area,. The results showedthat the integrated birth service is an efficient and effective servicecan be seen in terms of easy service process innovation and service method innovationwhich is fast because every patient who is allowed to go home will immediately get itnew family card, child birth certificate and child's identity card for free.