A combined framework for development of business process support systems

Abstract

In this paper, a combined modeling framework consisting of goal modeling, process modeling and business process characterizing modeling is presented. The framework is made to guide both business experts and model developers during the life cycle of a modeling-based project development. We consider a business process characterizing model (BPCM) as a starting point for developing an IT system. Then, the start of goal models and process models can be derived from a BPCM model. Process models are then used as inputs for deriving a candidate IT system. A development methodology to guide the development of process models from business process characterizing model is proposed. Furthermore, the development methodology is illustrated by an exemplar in the field of scientific conference organization. © 2009 IFIP International Federation for Information Processing.