A Study on Customer’s Satisfaction and Perception Towards Online Food Delivery Apps

Abstract

The online food services are ordering a food through mobile app or restaurant app and delivery of ordering food to the customer point. This system is gathering a people through online easily by way of ordering food and access of desired food. It is one of the fast-paced developments in the E-Commerce space. Through those services the customer can access wide variety of food many anywhere at any time from the wide range of restaurant listed online; moreover, payment option for these services like internet banking, digital wallet and cash on delivery enhances the customer’s categories easy way of payment and access of those services. In recent day’s revolution in digital sector, mire Smart phone-based communication led to growth of online food services in majority of cities in the country.