Leadership with Standardized Practise in TVET Institutions: A Quality System Improvement

Abstract

Purpose: Leadership is important in improving the standardized process to deliver a quality system in a TVET institution. However, the adaptation of standardization is still new and remains at an early stage. There are also challenges in planning the standard quality system to develop platforms that everyone stone cooperates in the organization. Hence, the study objective is to identify the leadership role to enhance standardization in the organization and their relationship in the study. Design/Methodology/Approach: A descriptive and inferential quantitative approach was used in collecting data with survey questionnaires about leaders’ roles on standardized were distributed to TVET institutions both Polytechnic and Community Colleges. A total of 98 from 104 Technical and Vocational Higher Education Institutions have feed backed the survey. The data were analysed with the Statistical Package for Social Science (SPSS). Finding: The results indicated the highest usage of ISO9001:2015 standard in the Polytechnic rather than in Community Colleges. It was also found that the correlation value between items showed all items were positively correlated and were significant between leadership, standardization, and quality system. There are also no differences identified and insignificant results between age groups in applying the quality system with One Way-Anova Test. The ISO officer in higher education has a high awareness of standardization and is ready to employ it in improving the quality system. Originality/Value: This study suggests providing continuous support in maximizing standardization in higher education, a combined initiative by all relevant parties including administrators and management is needed.