Sustainable tourism product development: An application of product design concepts

Abstract

This study examines sustainable tourism products in tourism destinations. Based on concepts of sustainable product design, our study proposes a framework for sustainable tourism products by adapting an existing Design for Sustainability Framework to consider and analyze the characteristics and themes of sustainable (tourism) products as well as their impact and scope. Using a pragmatic qualitative approach, 15 semi-structured interviews with destination managers from the German-speaking Alpine region formed the empirical basis of the study. The results emphasize key themes and multiple characteristics associated with sustainable tourism products in tourist destinations, addressing all sustainability components and design innovation levels. This study is the first to apply existing sustainable product design concepts to destination contexts and discuss their applicability for sustainable tourism products. For practitioners, this study provides support for the development of sustainable tourism products and contributes to a better understanding of the effects and levels of these products as well as sustainability marketing.