Journal ArticleOPEN ACCESS

Mixed Messages: I. The Consequences of Communicating Negative Statements Within Emotional Support Messages to Cancer Patients

  • Ray C
  • Floyd K
  • Tietsort C
  • et al.
Journal of Patient Experience (2020) 7(4) 593-599
DOI: 10.1177/2374373519873781
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Abstract

Background: Not all emotional support messages consist purely of positive statements. Some emotional support messages received by cancer patients simultaneously communicate statements of caring but also negative statements, such as criticisms of patients’ ...

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APA

Ray, C. D., Floyd, K., Tietsort, C. J., Veluscek, A. M., Otmar, C. D., Hashi, E. C., & Fisher, R. (2020). Mixed Messages: I. The Consequences of Communicating Negative Statements Within Emotional Support Messages to Cancer Patients. Journal of Patient Experience, 7(4), 593–599. https://doi.org/10.1177/2374373519873781

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