Designing tangible tools for the creation of personalized visits by museum professionals

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Abstract

Museums aim at offering personalized visits to encourage visitors to visit more than once. Few approaches consider the specific skills of museum professionals when designing tools for this purpose. We conducted a three-step iterative and user-centered design process with 13 museum professionals from six museums. This analysis led us to a main finding: The most complicated task.

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Rey, S., Couture, N., Picard, C., Bortolaso, C., Derras, M., & Brock, A. M. (2020). Designing tangible tools for the creation of personalized visits by museum professionals. In TEI 2020 - Proceedings of the 14th International Conference on Tangible, Embedded, and Embodied Interaction (pp. 487–493). Association for Computing Machinery, Inc. https://doi.org/10.1145/3374920.3374977

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