Pengaruh job satisfaction terhadap employee performance melalui work engagement pada karyawan PT.XYZ

Abstract

PT. XYZ merupakan perusahaan yang bergerak di bidang konstruksi, yang juga dapat melayani berbagai hal seperti fabrikasi spool, perombakan katup, aktuator katup, unit penukar kalor dan pendingin serta pembuatan panel listrik dan penyiapan Mesoscale Convective Complex (MCC) untuk pabrik nitrogen. PT. XYZ juga melayani berbagai perusahaan minyak internasional. Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh kepuasan kerja terhadap kinerja karyawan melalui keterikatan kerja pada PT. XYZ. Penelitian ini menggunakan metode kuantitatif. Teknik pengambilan sampel menggunakan non-probability sampling dengan jenis sampel jenuh, dimana seluruh populasi dijadikan sampel dengan jumlah responden sebanyak 67 orang. Analisis statistik yang digunakan dalam penelitian ini adalah Structural Equation Model - Partial Least Square (SEM-PLS) dengan software SmartPLS 3.0. Hasil penelitian ini menjelaskan bahwa kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Kepuasan kerja berpengaruh positif dan signifikan terhadap keterikatan kerja. Keterikatan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Pada analisis pengaruh tidak langsung keterikatan kerja mampu memediasi pengaruh kepuasan kerja terhadap kinerja karyawan.PT. XYZ is a company engaged in the field of construction, which also provide services such as spool fabrication, valve overhaul, valve actuator, heat exchange and cooling unit as well as the manufacture of electrical panels and preparation of Mesoscale Convective Complex (MCC) for nitrogen factory. PT. XYZ also serves various international oil companies. This study aims to analyze the influence of job satisfaction on employee performance through work engagement at PT. XYZ. This research uses quantitative methods. Non-probability sampling with a saturated sample technique was employed, where the entire population is sampled with 67 respondents. The statistical analysis used in this research is the Structural Equation Model - Partial Least Square (SEM-PLS) with SmartPLS 3.0 software. The results of this research explain that job satisfaction has a positive and significant effect on employee performance. Job satisfaction has a positive and significant effect on work engagement. Work engagement has a positive and significant impact on employee performance. The analysis of the indirect influence of work engagement is able to mediate the effect of job satisfaction on employee performance. This study emphasizes the practical implications of ensuring employee job satisfaction that companies should be able to fulfill, as it can increase employee enthusiasm, feelings of happiness when carrying out work, and work engagement, so that employee performance will also always increase.