The aim of the article is a presentation of the key elements of business intelligence concept and BI systems. The first part of the article contains an overview of the definitions related to Business Intelligence components such as: BI objectives, development and innovation of IT concepts for BI software, maturity models systems and main BI features. The second part of the paper contains a description of understanding the way in which data is stored, in order to build a data model that can be subjected to multidimensional analysis. In the end, the article presents analytics and business intelligence trends for next years, that firms should be aware of to build their competitive advantage.
CITATION STYLE
Stecyk, A. (2018). A development of Business Intelligence Systems. European Journal of Service Management, 28, 305–311. https://doi.org/10.18276/ejsm.2018.28/1-38
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