SCOR model for customs supply chain process design

Abstract

Integrated supply chain management has gained increased attention from both researchers and practitioners in recent times, including developing models to describe the elements and activities of a supply chain. Among these models, the Supply Chain Operations Reference (SCOR) model, which is considered to be the most well-known approach, enables next-generation supply chain management. This paper proposes a process design model for mapping the customs supply chain network. Such a mapping aims to describe the processes and the management practices that produce best-in-class integration, and a standard alignment to process features and functionality. Moreover, this model provides a general framework to promote better understanding of a particular customs supply chain by means of mapping it in business process terms and furnishes an adaptable formalism to effectively managing any context of the customs environment.