Confidence Is Key: Collective Efficacy, Team Processes, and Team Effectiveness

Abstract

We investigated collective efficacy as a key predictor of team effectiveness (i.e., satisfaction and performance) and examined three behavioral team process dimensions (i.e., transition, action, and interpersonal processes) as novel mediators. Based on survey data from 160 project teams, we found a positive linear relation between collective efficacy and team effectiveness. In addition, we found that a higher frequency of action and interpersonal processes partially explains the positive benefits of collective efficacy on team effectiveness. Our study has unique practical and theoretical implications as it provides empirical evidence for distinct mechanisms of the collective efficacy-team effectiveness relation.