Assessing the potential of delivery consolidation to campus center

Abstract

The purpose of this research is to investigate the characteristics of students who partake in online shopping and the potential of the consolidation method for delivering packages in Universitas, Indonesia (UI). The consolidation method for delivering packages is considered a solution for reducing freight volume and its negative impact on the environment. The study was based on the interview of 1824 UI students regarding their preferences on two package delivery services used in online shopping, namely direct (home) delivery and consolidation. The data was analyzed using the Analytical Hierarchical Process method and Expert Choice 11. The result shows that 56% of the students experienced problems in online shopping, with 46% experiencing a delayed delivery. Compared to the direct delivery, 51.3% of the students chose the consolidation method. In general, the most important aspect of choosing a delivery method when shopping online is time (24.7%), convenience (23.3%), accessibility (22.5%), cost (16.4%), and distance (13.2%). For those who choose direct delivery, time is the most important aspect; for those who choose consolidation, convenience in using the system and accessibility to the consolidation point are the most important. These should be taken into account in implementing the system in the UI campus so the campus can share benefits by reducing the negative impact of freight transport on the environment.