Gobernanza Corporativa y Gobernanza Corporativa de TI utilizando Analytic Hierarchy Process en la creación de valor

Abstract

Value Creation directly depends on Corporate Governance (CG) and Corporate Governance of IT (CGTI), both linked to corporate objectives because they present the company in a more secure and sustainable way to stakeholders and society in general, increasing their competitive differential. In this sense of creating value to satisfy the needs of stakeholders, systemically structuring the company and perfecting its multicriteria decision-making process is where this work integrates the two governances through the criteria of Benefits, Risks and Resources and different sub-criteria and decision alternatives. To do this, the Analytic Hierarchy Process is applied to define the CG and CGTI priorities that create the most value for companies. This question has been answered by generating a theoretical-practical model structured through the Decision Support System Generator. The results found are related to the criteria of Benefits (55%), Resources (24%) and Risks (21%). The priority alternatives are linked to decisions of: IT investment and priorities (32.6%); business application needs (24.6%); IT principles (16.0%); IT architecture (16,0%); and IT infrastructure (10.8%).