Service delivery and customer satisfaction in hospitality industry: A study of the Divine Fountain Hotels Limited, Lagos, Nigeria

  • Kukoyi I
  • Iwuagwu C
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Abstract

This paper investigates the relationship between service delivery and customer satisfaction at the Divine Fountain Hotels Limited in Lagos Nigeria.

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Kukoyi, I. A., & Iwuagwu, C. (2015). Service delivery and customer satisfaction in hospitality industry: A study of the Divine Fountain Hotels Limited, Lagos, Nigeria. Journal of Hospitality Management and Tourism, 6(1), 1–7. https://doi.org/10.5897/jhmt2015.0139

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