EVALUATION OF BED UTILIZATION PERFORMANCE OF HOSPITAL DEPARTMENTS IN TURKEY WITH GREY RELATED ANALYSIS

Abstract

This study aimed to analyze the bed utilization performance of hospital departments in Turkey with the grey relational method. Grey relational analysis was used to determine the bed utilization performance levels of surgery and internal clinics in Turkey. In this study, hospital performance indicators are used as variables; bed occupancy rate, bed turnover rate and the average length of stay. Research data were obtained from the Statistical Report of Public Hospitals Unions. Data were analyzed using MS Excel, SPSS 18 software. In this study, bed occupancy rate (BOR), the average length of stay (ALS) and bed turnover rate (BTR) performance indicators of clinics were found to be 67.3; 5.6 and 63.4, respectively. According to the grey relational analysis (GRA), the section with the most desirable characteristics represents the sections with the highest scores. The highest grey relational grade score was found to be obstetrics and gynecology (0.904) and the lowest score of skin and venereal diseases (0.474) departments. In the multidimensional analysis, it was evaluated in two categories as efficient and inefficient in evaluating the bed use performance of departments. Hospitals are the most resource-consuming element of a health care system. The hospital's bed utilization performance has a positive impact on the hospital's financial success. A significant portion of the cost of operating in hospitals is due to unnecessary patient hospitalization. To reduce hospital costs, patient beds need to be used optimally. Hence, hospital managers should regularly audit bed utilization.