GENERATIVE ARTIFICIAL INTELLIGENCE: RISKS AND OPPORTUNITIES IN EDUCATION. THE «COUNSELORBOT» PROJECT FOR TUTORIAL SUPPORT

Abstract

Artificial intelligence (AI) is progressively entering educational practices, influencing teaching and learning methodologies. Its use raises issues of various kinds – educational, methodological-didactic, and ethical – highlighting risks such as discrimination, increas-ing technological dependency, and the uncontrolled generation of inaccurate and hardly recognizable content due to biases in datasets. The European Union, through the AI Act, has classified the use of AI in education as «high risk», emphasizing the importance of a cautious and responsible approach. This article analyzes the opportunities offered by AI and the strategies to mitigate its risks, examines the AI Act, and presents the «Counselor-Bot» project, a concrete example of an application designed to support students in their educational and career guidance paths.