Implementing AI in the public sector

Abstract

Artificial Intelligence (AI) has advanced as one of the most prominent technological innovations to push the conversation about the digital transformation of the public sector forward. This special issue focuses on actual implementation approaches or challenges that public managers are facing while they fulfil new policy that asks for the implementation of AI in public administrations. In addition to assessing the contributions of papers in this issue, we also provide a research agenda on how future research can fill some of the methodological, theoretical, and application gaps in the public management literature.