The Need for Management Information Systems on Strategic Planning Process in Libyan Health Service Organizations

Abstract

The study was aimed to describe the need for management information systems on strategic planning processes in organizational growth in the health service sector. Health service organizations operate in constantly changing environment. To survive, organizations must respond and adjust to the social, economic, and political environmental changes that occur. Unfortunately, in most organizations especially in the service sector, strategic plans are not carried out and implemented properly due to lack of appreciation and knowledge of the relevance of strategic planning on organizational growth. Management Information Systems (MIS) is the key factor to facilitate and attain efficient decision making in an organization. This study explores the extent to which management information systems implemented make successful strategic planning process. The study examined whether the Libyan service organizations use Management Information Systems strategic planning purposes. The research adapted the quantitative research design to examine two research questions. The data were obtained from policy documents and mission statements, annual reports, minutes or meetings, codes of conduct, and any published journals and books. The results show that MIS was used to enhance strategic planning process in Libyan service organizations. However, it did not have very significant effect on the strategic planning process due to the lack of human resources and competence in information system, inadequacies of the capital components, organizational constraints on labor availability, stakeholder involvement, and government policy.