Factors Affecting Turnover Intention (A Study on Generation Z Employees in Jakarta)

Abstract

This study aims to determine how csompensation, career development, and work-life balance affect turnover intention with job satisfaction as a mediating variable. The sampling method used in this study is non-probability with purposive sampling technique, with a total of 208 generation Z employees working in Jakarta as the sample. The data analysis technique in this study used SmartPLS software version 4.1.0.9. The results of this study indicate that compensation and work-life balance have a significant negative effect on turnover intention, while career development doesn’t have a significant effect on turnover intention. Compensation, career development, and work-life balance have a significant positive effect on job satisfaction. Job satisfaction has a significant negative effect on turnover intention. Job satisfaction is proven to mediate the effect between compensation and career development on turnover intention negatively. However, job satisfaction is not proven to mediate the effect between work-life balance on turnover intention.