Quantity Surveyors’ Role in Enhancing Green Construction Performance via Dispute Resolution

Abstract

Dispute resolution significantly enhances construction performance as it facilitates effective time, cost, quality and scope management, which may be disrupted in the presence of conflicts and disputes. Quantity Surveyors (QSs) play multiple roles in construction and act as contract administrators. Yet, dispute resolution was not formally adapted into the profession of QS in the Sri Lankan green construction sector to a considerable extent. Therefore, this study explores the extent to which construction companies have adopted ADR (Alternative Dispute Resolution) methods, human skills required for QSs in effective dispute resolution, and the impact of QSs involvement in ADR on the organizational performance, following a quantitative analysis. The research outcomes mainly discovered possibilities of utilizing ADR for the purpose of reducing carbon emissions and energy consumption in Sri Lankan green building construction through QSs involvement. While identifying essential human skills and competencies required for QSs in handling disputes, this study further exposed a slightly significant traditional gender domination in the QSs’ involvement towards ADR, common occurrences of disputes in green building projects, and a significant relationship between QSs’ experience and their involvement in disputes. The recommendations include enhancement of QSs’ involvement in ADR for green construction through developing policies and formalities, providing sufficient ADR- and green construction-related training, encouraging female participation in green construction, and collaborative dispute resolution.