Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government

Abstract

Technical debt is created when software engineers knowingly or unknowingly introduce shortcuts or unsuitable choices in the development or maintenance of the software system, that will have a negative impact on the future evolution of the system until corrected. Therefore, it is crucial to manage established debt particular in the public sector. The aim of this study is to introduce Technical debt to the field of Digital Government. We create an overview of the state of the art of the knowledge on technical debt management, the methods applied to gain this knowledge, and propose a research agenda to Digital Government scholars. We conduct a systematic literature review, which focuses on the concept of technical debt management. Forty-nine papers published within 2017–2020 are selected and analyzed. We identify several gaps in the existing literature: 1) an absence of theory explaining the relation of events, 2) a shortage of studies conducted in the public sector, 3) and an absence of specific techniques such as observation to study actual technical debt management behavior.