Agility amid uncertainties: evidence from 2009 A/H1N1 pandemics in Singapore and Taiwan

Abstract

Despite the emphasis placed on agility in uncertain situations such as extreme events, no comparative data exist to look into the determinants that drive agility. For crisis response managers, the failure to develop agility threatens organizations’ survival amid uncertainties. This paper investigates the development of agility and explains the emergence of agility against the fight of influenza A/H1N1 pandemics in Singapore and Taiwan in 2009. This paper further provides empirically grounded evidence to identify prerequisites for agility development in response to public health crises in East Asia.