Reaction to risk in logistics cooperation – Results of empirical research

Abstract

The risk of cooperation with service provider is associated primarily with non-performance of outsourced tasks or with performance not in line with the expectations of principal. Significant factors that affect the risk of cooperation with service provider result from the attitude of parties to cooperation, and also from the external conditions of this cooperation. Undistorted cooperation with logistics service provider, as well as undisturbed flow of goods play a special role in the delivery of goods to recipients. The objective of this article is to present the results of empirical research on reaction to the risk of cooperation with logistics service providers. It is part of the results of a wider research on management of the risk of cooperation with logistics service providers. The research is based on the assumption that attitudes of cooperating parties play a key role in dealing with risk.